Unscheduled Outage

Incident Report for PalCare Pty Ltd

Resolved

This incident has been resolved.
Posted Aug 04, 2026 - 16:58 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 04, 2026 - 16:22 AEST

Update

We are continuing to work on a fix for this issue.
Posted Aug 04, 2026 - 15:31 AEST

Identified

The issue has been identified with the application servers, and swapping out servers is in progress.
Posted Aug 04, 2026 - 15:30 AEST

Investigating

Currently investigating issue
Posted Aug 04, 2026 - 15:15 AEST
This incident affected: Application Servers (PalCare Application - C, PalCare Application - A, PalCare Application - B).
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